Have questions about bidding, consignment, or our auctions? We're here to help. Our team of whisky experts and customer service professionals are ready to assist you.
Fill out the form below and we'll get back to you within 24 hours during business days.
General inquiries and auction questions
Monday to Friday, 9AM - 6PM AEST
By appointment only
All times are Australian Eastern Standard Time (AEST)
Quick answers to common questions. Can't find what you're looking for? Contact us directly.
Create an account, verify your email, and pay the one-time $50 AUD join fee to start bidding.
We hold monthly auctions, typically running for 2 weeks. Check our auctions page for current schedules.
We ship Australia-wide and to select international destinations. Shipping costs and restrictions apply.
Every bottle is inspected by our expert team and comes with a certificate of authenticity.
For urgent matters related to active auctions or payment issues, please call our priority support line.
